Overview of Zone Support
The Digital Media Zone is staffed by University Faculty and Zone Mentors who are course Instructors for online courses offered by the Zone. Mentors are available to answer specific course questions Monday-Friday in person and often via discussion boards and e-mail during the weekends when courses are in session.
You can contact Mentors via e-mail, chat, telephone or by scheduling a face-to-face meeting with a Zone Mentor/Instructor during his/her regular weekly Zone office hours (please check your course syllabus for your Instructors' office hours). Check out Contact Information for more ways you can communicate with the ZONE.
For on-campus students, emergency information is available and to be reviewed at the beginning of each semester.